ChatMazesChatMazes
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No code · Live in a day

Build AI chatbots with your business data.

Train a chatbot on what your business actually knows, then let it answer customers on Instagram, Facebook, Telegram and your website — around the clock.

Free to start·No credit card·Cancel anytime

Deploys to
Trained on verdant.plants catalog & policies
verdant.plants
Active now
TODAY 9:41
Message…
Our individual approach

Help is here when you need it.

Getting a chatbot to sound like your business takes a bit of nuance. If you'd like a hand — whether that's a setup call, help structuring your knowledge base, or just talking through your use case — our team is here.

Guided setup, if you want it
Prefer to set things up with someone? Our team can jump on a call to walk through your first chatbot together.
Expert input on your knowledge base
Not sure what to upload or how to structure it? We can help you get it right for the sharpest answers.
Help whenever you need it
Run into something after launch? Our team is a message away.
M
Maria
ChatMazes support
Online
"Hi! If you'd like a hand getting started, I'm happy to jump on a short call. We can go through your most common customer questions and make sure your chatbot sounds exactly like your brand."
Setup call available — just reach out
Hands-on guidance available if you need it
Help on hand whenever you get stuck

Wherever your customers message, your chatbot is already there.

Plug in the channels your customers already use, and one chatbot answers across all of them — consistently and on-brand.

Instagram

Answer DMs and comments from your business page, automatically.

Facebook

Handle Messenger conversations from your Page without missing one.

Telegram

Connect a bot token and start accepting messages in minutes.

Website widget

Embed one customisable chat widget and match it to your brand.

Humanized replies

Conversations that feel human, not automated.

Real people fire off two or three messages in a row before they expect an answer. Set a response window — anywhere from a few seconds to several minutes — and your chatbot waits, gathers everything the customer sent, and replies once, thoughtfully.

Window: 10–30 secondsOr 5–45 minutesMessages combined into one reply
Hi, do you have the olive tree?
In a large size?
And do you deliver to Lyon?
Waiting 30s · gathering messages
Yes! The large olive tree is in stock, and we deliver to Lyon in 3–4 days. Want me to send the link?
How it works

Set up your chatbot in four steps.

No engineers, no model training. If you can upload a file, you can launch a chatbot.

1
Upload your knowledge base

Drop in FAQs, product info, policies and docs — PDF, DOCX, XLSX, CSV or TXT.

2
Create your chatbot

Name it, give it an identity and a welcome message. We help you word the instructions.

3
Connect a channel

Link Instagram, Facebook or Telegram, or embed the website widget. Flip it live.

4
Monitor your inbox

Watch every conversation and keep an eye on your usage — all from one place.

The console

Run everything from the console.

Manage your chatbots, shared inbox, knowledge base, integrations, and monitor usage—all in one focused dashboard that keeps distractions away.

app.chatmazes.com

Inbox

View and manage conversations from your chatbot users

Conversations4
S
@sofia.green
Paused
now
M
Markus Lindqvist
Messenger
1d
E
@elena_k
Telegram
3d
P
@plant.papa
Instagram
5d
S
@sofia.green
Instagram · @verdant.plants · 1042
AI Paused
May 8, 2026
Hi! Is the fiddle leaf fig back in stock? 🌿
10:49
Hi Sofia! Yes — the Fiddle Leaf Fig is back in stock as of this morning. Want me to send the link?
AI Assistant10:50
Yes please! 🙏
10:51
Here you go 🌱 verdant.plants/fiddle-leaf — code WELCOME10 for 10% off
17:28Admin
Type a message…
Data protection

Your data stays yours. Full stop.

ChatMazes is built and hosted in the EU. Your knowledge base trains your own chatbot and nothing else. It's never added to a shared model, and you can delete all of it whenever you want.

🇪🇪Operated by ChatMazes OÜ, Estonia · GDPR-compliant
EU-hosted & GDPR-ready

Your data is stored and processed entirely within the European Union.

Isolated per account

Your knowledge base and conversations are scoped to your workspace only — never shared with other customers.

Never used to train shared models

Your knowledge base powers only your chatbot — full stop.

Delete anytime

Remove a single file or your whole account whenever you choose.

Pricing that scales with your conversations.

Pick the plan that matches your traffic and data. Upgrade, downgrade or cancel anytime.

7-day free trial
Starter

Perfect for low-traffic businesses or hobby projects.

€19/month
200K characters / month
2,000 messages generated
1 active integration
2 projects
2 collections
10 files uploaded
Most popular
Pro

For growing businesses with active traffic across multiple channels and plenty of data.

€79/month
5M characters / month
10,000 messages generated
5 active integrations
5 projects
5 collections
25 files uploaded
Ultimate

For high-traffic businesses with separate domains and very large amounts of data.

€329/month
25M characters / month
50,000 messages generated
20 active integrations
10 projects
10 collections
50 files uploaded

Frequently asked questions

Still weighing it up? Our team is happy to walk you through anything.

No. If you can upload a file and type a sentence, you can build a chatbot. Our team helps you with everything else.

PDF, DOCX, XLSX, CSV and TXT, up to 5 MB per file. Add your FAQs, product info, documentation and policies.

Instagram, Facebook, Telegram and your own website widget — all answering from the same knowledge base.

Yes. Set a response window — from a few seconds to several minutes — and the chatbot waits, gathers everything the customer sends, and replies once instead of firing back instantly.

Your data is hosted in the EU, isolated to your own workspace, and never used to train shared models. You can delete it anytime.

Of course. There are no lock-in contracts — upgrade, downgrade or cancel whenever you like.

Request a demo

See ChatMazes
in action.

Book a short call with our team. We'll walk through the product, answer your questions, and help you figure out if ChatMazes fits your use case.

No slides — a real live walkthrough of the product
Bring your use case; we'll think it through together
Usually respond within a few hours

No commitment. We usually respond within a few hours.

Put your customer support on autopilot.

Build your first chatbot for free — and our team will help you launch it.